I recently had the privilege of attending a Certified Network Wireless Administrators (CNWA) course, provided by Certified Network Wireless Professionals and hosted by Tech Data Canada. At the very start of the course, the instructor informed us that by the time the course was finished, we would be “amazed that WiFi ever works at all”. He wasn’t wrong.
We run into a lot of operators and management companies that blend WiFi and Internet into one service and assume it’s all the same thing. This works ok for your home connection if your tech needs are simple; but when running a business it does not cut it. Your guests expect a flawless experience and your business needs a network dedicated to running your business. As a property manager, operator, or developer, you have to look at your technology, and specifically your WiFi/Internet a bit differently as you grow.
There is a new trend in the Vacation Rental space that is causing a lot of managers and builders to scratch their heads and seek an educated professional’s opinion. That trend is: converting old apartment buildings, or building new ones, and turning them into “hotel-like” vacation rental buildings. Everything, including your WiFi network, becomes increasingly complex and requires more robust commercial hardware when you take on a project like this. Guest expectations are raising and this shifts the industry even further into a traditional hospitality model with a little Vacation Rental flare.
While at The Consumer Electronic Show (CES) 2019 it was easy to get lost in a barrage of gadgets, drones, TV Displays and speakers that light up. Lots of vendors had some sort of gadget or enhancement to last years gadget to make someone want to buy the next version (#typical).
However, the big buzz in the Telecom industry seems to be the impending arrival of 5G and everyone in an industry related seemed to tout some sort of 5G enabled device in the pipeline. But when asked what and where 5G is, there was a lot of different answers being thrown back at any one asking.
More than ever today, we place a growing strain on the capacity of our Internet connections. Multimedia content rich applications such as Netflix, YouTube, Amazon Prime, Hulu, Social Media and downloads account for the majority of data usage. According to Forbes, Netflix alone consumes 15% of the world’s Internet bandwidth. Not to be outdone, the venerable BitTorrent protocol accounts for 22% of upstream bandwidth usage. This puts a strain on service provider infrastructure, but what about in the home and your own experience?
As a university student at Acadia University, I heavily rely on WiFi and Internet connectivity to efficiently and easily manage my study routine. For my first two years at Acadia I lived on residence, where I spent most my time studying and hanging out with friends. Both of these activities mean that I made a lot of use of the WiFi on campus, such as having access to class resources and competing in very competitive Mario kart tournaments. The quality of WiFi in residence differed from the quality of WiFi in the academic buildings. The academic buildings like the library and classrooms had very consistent and good quality WiFi. This is most likely due to the fact that most academic buildings have very large open areas allowing there to be less interference than in residence buildings. WiFi in residence was not bad, although it had its moments where disconnects would happen and the quality/speed would fluctuate. This was likely caused by the high density of the buildings (lots of rooms close together, floors, people and a high concentration of devices). Access Points (APs) at Acadia residences are mounted on the ceiling in public hallways, along with Ethernet port interfaces in each room allowing for a wired connection. Having APs in each room would have made the WiFi experience much smoother and more enjoyable while in residence. Also having my own Personal Area Network (PAN) to manage my devices would’ve been great – something that I’ve learned about at SolutionInc.
If you follow our social media, you’d know that we attended the Vacation Rental Management Association International Show (VRMA) this year and had an excellent time at the trade show MGM Grand in Las Vegas.
One of our favorite parts of the trade show was getting to meet the excellent vendors who were exhibiting at the show alongside us. Everything from towels to property management systems, there was a vendor for just about everything. It should come as no surprise, though, that the vendors we were particularly interested in were those with WiFi enabled tech.
FHA 2018: another great event. For those unfamiliar, that’s the Foodnhotelasia, Asia’s premiere bi-annual industry trade show. There is lots of activity happening in the technology scene that is heavy on user experience. I very quickly noticed data analytics (think dashboards), self-service, surveys, and end-user connectivity are key drivers for growth. All these growth areas focus on gaining personal insight to our customer’s experience. This gives us the ability to know where we shop, where we eat, and where we play. All with the click of a button, and all with the ability to self-serve. And what is one thing that everyone needs and, in many cases, is willing to give you their information for? WiFi access.
Cisco Connect 2018 was a welcomed event after a 2 year hiatus in Halifax. Held at the new Halifax Convention Center, it was a chance to re-connect and discover what’s new in the world of network technologies.