We run into a lot of operators and management companies that blend WiFi and Internet into one service and assume it’s all the same thing. This works ok for your home connection if your tech needs are simple; but when running a business it does not cut it. Your guests expect a flawless experience and your business needs a network dedicated to running your business. As a property manager, operator, or developer, you have to look at your technology, and specifically your WiFi/Internet a bit differently as you grow.
It is no secret that your guests are expecting world-class WiFi access when they arrive at your property. We believe that your properties WiFi is more than just an important guest amenity; it’s a tool for you to help gain insights into your guests. We may be biased, but we believe that WiFi analytics allow you the visibility and confidence to best understand and serve your guests. Think of the power that this knowledge provides your team to do their job to the highest standard.
Let’s dig a little deeper into the analytics that we believe are important and why you should care about them:
There is a new trend in the Vacation Rental space that is causing a lot of managers and builders to scratch their heads and seek an educated professional’s opinion. That trend is: converting old apartment buildings, or building new ones, and turning them into “hotel-like” vacation rental buildings. Everything, including your WiFi network, becomes increasingly complex and requires more robust commercial hardware when you take on a project like this. Guest expectations are raising and this shifts the industry even further into a traditional hospitality model with a little Vacation Rental flare.