Letting your owner control your Internet, WiFi, and TV is a recipe for disgruntled guests – and you have no control over complaints. Protect your vacation rental brand with a management partner.
We reviewed a list of 100 hospitality industry trends to identify the three that stood out to us the most and what you should consider when reviewing them.
In this blog, we suggest that you work on sending 6 key marketing emails to your guests in order to cultivate repeat bookings for your vacation rental, short term rental, or hotel.
The short term and vacation rental industries crash due to COVID-19. Are you struggling to maintain costs of your in-suite guest entertainment during the COVID-19 pandemic? We’ve helped many customers get control of these costs to set them up for success when this is over.
Our team had 5 key takeaways from the 2019 RezFest Conference. Read more about what trends we see in the Vacation Rental industry.
It is easy to get lost in the sea of smart home tech for Vacation Rentals. Here are the 5 items of technology that we recommend in a VR to keep your guests safe
We run into a lot of operators and management companies that blend WiFi and Internet into one service and assume it’s all the same thing. This works ok for your home connection if your tech needs are simple; but when running a business it does not cut it. Your guests expect a flawless experience and your business needs a network dedicated to running your business. As a property manager, operator, or developer, you have to look at your technology, and specifically your WiFi/Internet a bit differently as you grow.
It is no secret that your guests are expecting world-class WiFi access when they arrive at your property. We believe that your properties WiFi is more than just an important guest amenity; it’s a tool for you to help gain insights into your guests. We may be biased, but we believe that WiFi analytics allow you the visibility and confidence to best understand and serve your guests. Think of the power that this knowledge provides your team to do their job to the highest standard.
Let’s dig a little deeper into the analytics that we believe are important and why you should care about them:
There is a new trend in the Vacation Rental space that is causing a lot of managers and builders to scratch their heads and seek an educated professional’s opinion. That trend is: converting old apartment buildings, or building new ones, and turning them into “hotel-like” vacation rental buildings. Everything, including your WiFi network, becomes increasingly complex and requires more robust commercial hardware when you take on a project like this. Guest expectations are raising and this shifts the industry even further into a traditional hospitality model with a little Vacation Rental flare.