- How To

Know More about Your Guests with WiFi Analytics

It is no secret that your guests are expecting world-class WiFi access when they arrive at your property. We believe that your properties WiFi is more than just an important guest amenity; it’s a tool for you to help gain insights into your guests. We may be biased, but we believe that WiFi analytics allow you the visibility and confidence to best understand and serve your guests. Think of the power that this knowledge provides your team to do their job to the highest standard.

Let’s dig a little deeper into the analytics that we believe are important and why you should care about them:

Optimizing Your Bandwidth Usage

More than ever today, we place a growing strain on the capacity of our Internet connections. Multimedia content rich applications such as Netflix, YouTube, Amazon Prime, Hulu, Social Media and downloads account for the majority of data usage. According to Forbes, Netflix alone consumes 15% of the world’s Internet bandwidth. Not to be outdone, the venerable BitTorrent protocol accounts for 22% of upstream bandwidth usage. This puts a strain on service provider infrastructure, but what about in the home and your own experience?

My First Access Point

We went on site today to complete the installation of our WiFi authentication portal, analytics engine, and site services to a local customer. In case you don’t already know, an access point (AP) is a hardware box that is used to create a wireless local area network (WLAN) by connecting to a wireless router (what you get from your internet service provider). AP’s allow users to roam around your facility without service interruptions and can also be used to track usage.