FHA 2018: another great event.  For those unfamiliar, that’s the Foodnhotelasia, Asia’s premiere bi-annual industry trade show.  There is lots of activity happening in the technology scene that is heavy on user experience.  I very quickly noticed data analytics (think dashboards), self-service, surveys, and end-user connectivity are key drivers for growth.  All these growth areas focus on gaining personal insight to our customer’s experience.  This gives us the ability to know where we shop, where we eat, and where we play.  All with the click of a button, and all with the ability to self-serve. And what is one thing that everyone needs and, in many cases, is willing to give you their information for? WiFi access.