More than ever today, we place a growing strain on the capacity of our Internet connections. Multimedia content rich applications such as Netflix, YouTube, Amazon Prime, Hulu, Social Media and downloads account for the majority of data usage. According to Forbes, Netflix alone consumes 15% of the world’s Internet bandwidth. Not to be outdone, the venerable BitTorrent protocol accounts for 22% of upstream bandwidth usage. This puts a strain on service provider infrastructure, but what about in the home and your own experience?
Here our co-op student, Nathan, describes what it’s like to work for the SolutionInc team while being a student.
If you follow our social media, you’d know that we attended the Vacation Rental Management Association International Show (VRMA) this year and had an excellent time at the trade show MGM Grand in Las Vegas.
One of our favorite parts of the trade show was getting to meet the excellent vendors who were exhibiting at the show alongside us. Everything from towels to property management systems, there was a vendor for just about everything. It should come as no surprise, though, that the vendors we were particularly interested in were those with WiFi enabled tech.
We attended the Vacation Rental Management Association International Show (VRMA) this year and had an excellent time at the trade show MGM Grand in Las Vegas. Being our first time attending and exhibiting, we really weren’t too sure what to expect. Here we explain the top 3 pillars that we took away from our current and potential customers at this show:
It is no secret that when you become a global organization, your business changes significantly. In today’s market, it can be difficult to be successful while only servicing customers locally or even nationally; going global is almost a requirement. We’ve been a global company for many years working in the Internet and network fields for more than twenty years. I’m old enough to remember the first computer that my friend had and the most amazing games ever – pong and frogger! But it’s otherwise hard for me to remember a time without consistent WiFi access and google in the palm of my hand. And the reality is that many parts of the world still aren’t caught up to North American standards of connectivity.
Rarely have I been to a conference with so many diverse global attendees as there was in Halifax last week for the Airports Council International (ACI) Customer Excellence Global Summit. Countries from 6 of the 7 continents were in attendance – no one from Antarctica surprisingly – to learn about delivering great customer satisfaction, share ideas, and to celebrate those airports that received very high Airport Service Quality (ASQ) scores. As I learned at this event, ASQ scores are determined by polling airport travelers and asking them about their experiences and satisfaction.
I had the pleasure of spending the Canada Day long weekend in Charlottetown, Prince Edward Island. It’s a small province in Eastern Canada that boasts incredible seafood, everything Anne of Green Gables, and pristine beaches. This trip, my girl friends and I chose to rent an Airbnb cottage outside of Charlottetown, just a 15 minute drive from the beach or downtown. This being my first experience with Airbnb, I was curious to see how everything would work.
FHA 2018: another great event. For those unfamiliar, that’s the Foodnhotelasia, Asia’s premiere bi-annual industry trade show. There is lots of activity happening in the technology scene that is heavy on user experience. I very quickly noticed data analytics (think dashboards), self-service, surveys, and end-user connectivity are key drivers for growth. All these growth areas focus on gaining personal insight to our customer’s experience. This gives us the ability to know where we shop, where we eat, and where we play. All with the click of a button, and all with the ability to self-serve. And what is one thing that everyone needs and, in many cases, is willing to give you their information for? WiFi access.
We went on site today to complete the installation of our WiFi authentication portal, analytics engine, and site services to a local customer. In case you don’t already know, an access point (AP) is a hardware box that is used to create a wireless local area network (WLAN) by connecting to a wireless router (what you get from your internet service provider). AP’s allow users to roam around your facility without service interruptions and can also be used to track usage.
Cisco Connect 2018 was a welcomed event after a 2 year hiatus in Halifax. Held at the new Halifax Convention Center, it was a chance to re-connect and discover what’s new in the world of network technologies.