Know More about Your Guests with WiFi Analytics

It is no secret that your guests are expecting world-class WiFi access when they arrive at your property. We believe that your properties WiFi is more than just an important guest amenity; it’s a tool for you to help gain insights into your guests. We may be biased, but we believe that WiFi analytics allow you the visibility and confidence to best understand and serve your guests. Think of the power that this knowledge provides your team to do their job to the highest standard.

Let’s dig a little deeper into the analytics that we believe are important and why you should care about them:

How to Ensure Successful Wiring of Your Vacation Rental

There is a new trend in the Vacation Rental space that is causing a lot of managers and builders to scratch their heads and seek an educated professional’s opinion. That trend is: converting old apartment buildings, or building new ones, and turning them into “hotel-like” vacation rental buildings. Everything, including your WiFi network, becomes increasingly complex and requires more robust commercial hardware when you take on a project like this. Guest expectations are raising and this shifts the industry even further into a traditional hospitality model with a little Vacation Rental flare.

Deciding Your Network Needs

Whether you are opening a new property, renovating an existing facility, or simply updating the network needs inside an existing venue, it is important to take some time to decide what you need from your network. With rapidly changing technologies you cannot afford to implement your networks like you have in the past – everything is evolving and you need to as well.

The Most Confusing Part of CES 2019

While at The Consumer Electronic Show (CES) 2019 it was easy to get lost in a barrage of gadgets, drones, TV Displays and speakers that light up. Lots of vendors had some sort of gadget or enhancement to last years gadget to make someone want to buy the next version (#typical).

However, the big buzz in the Telecom industry seems to be the impending arrival of 5G and everyone in an industry related seemed to tout some sort of 5G enabled device in the pipeline. But when asked what and where 5G is, there was a lot of different answers being thrown back at any one asking.

Optimizing Your Bandwidth Usage

More than ever today, we place a growing strain on the capacity of our Internet connections. Multimedia content rich applications such as Netflix, YouTube, Amazon Prime, Hulu, Social Media and downloads account for the majority of data usage. According to Forbes, Netflix alone consumes 15% of the world’s Internet bandwidth. Not to be outdone, the venerable BitTorrent protocol accounts for 22% of upstream bandwidth usage. This puts a strain on service provider infrastructure, but what about in the home and your own experience?

Student Life with SolutionInc

As a university student at Acadia University, I heavily rely on WiFi and Internet connectivity to efficiently and easily manage my study routine. For my first two years at Acadia I lived on residence, where I spent most my time studying and hanging out with friends. Both of these activities mean that I made a lot of use of the WiFi on campus, such as having access to class resources and competing in very competitive Mario kart tournaments. The quality of WiFi in residence differed from the quality of WiFi in the academic buildings. The academic buildings like the library and classrooms had very consistent and good quality WiFi. This is most likely due to the fact that most academic buildings have very large open areas allowing there to be less interference than in residence buildings. WiFi in residence was not bad, although it had its moments where disconnects would happen and the quality/speed would fluctuate. This was likely caused by the high density of the buildings (lots of rooms close together, floors, people and a high concentration of devices). Access Points (APs) at Acadia residences are mounted on the ceiling in public hallways, along with Ethernet port interfaces in each room allowing for a wired connection. Having APs in each room would have made the WiFi experience much smoother and more enjoyable while in residence. Also having my own Personal Area Network (PAN) to manage my devices would’ve been great – something that I’ve learned about at SolutionInc.

VRMA Vendor Recap

If you follow our social media, you’d know that we attended the Vacation Rental Management Association International Show (VRMA) this year and had an excellent time at the trade show MGM Grand in Las Vegas.

One of our favorite parts of the trade show was getting to meet the excellent vendors who were exhibiting at the show alongside us. Everything from towels to property management systems, there was a vendor for just about everything. It should come as no surprise, though, that the vendors we were particularly interested in were those with WiFi enabled tech.

VRMA Attendee Recap

We attended the Vacation Rental Management Association International Show (VRMA) this year and had an excellent time at the trade show MGM Grand in Las Vegas. Being our first time attending and exhibiting, we really weren’t too sure what to expect. Here we explain the top 3 pillars that we took away from our current and potential customers at this show:

Impact of being a global company

It is no secret that when you become a global organization, your business changes significantly. In today’s market, it can be difficult to be successful while only servicing customers locally or even nationally; going global is almost a requirement. We’ve been a global company for many years working in the Internet and network fields for more than twenty years. I’m old enough to remember the first computer that my friend had and the most amazing games ever – pong and frogger! But it’s otherwise hard for me to remember a time without consistent WiFi access and google in the palm of my hand. And the reality is that many parts of the world still aren’t caught up to North American standards of connectivity.

SolutionInc Supports Airports Council International Event

Rarely have I been to a conference with so many diverse global attendees as there was in Halifax last week for the Airports Council International (ACI) Customer Excellence Global Summit. Countries from 6 of the 7 continents were in attendance – no one from Antarctica surprisingly – to learn about delivering great customer satisfaction, share ideas, and to celebrate those airports that received very high Airport Service Quality (ASQ) scores. As I learned at this event, ASQ scores are determined by polling airport travelers and asking them about their experiences and satisfaction.