While working for an independent hotel booking engine company, I quickly learned the many challenges of convincing consumers to book directly versus booking with an Online Travel Agent (OTA). Many seasoned hoteliers have figured out online strategies to encourage direct booking, but not all these tactics easily apply to the vacation/short-term rental industry. So, let’s…
Review of “Technology and Operations: A Winning Combination”
We break down how WiFi impacts, or is impacted by, your guests, owners, managers, employees and neighbors as it relates to vacation rentals and short term rentals.
5 Trends at RezFest 2019
Our team had 5 key takeaways from the 2019 RezFest Conference. Read more about what trends we see in the Vacation Rental industry.
Review of WiFi Now Conference
SolutionInc attended this years’ WiFi Now conference in DC and it was a fantastic event.
There seemed to be some up and commers in the in the hardware, network monitoring and cloud gateway space there as vendors, and most of the presentations were great to take in and very informative.
The Most Confusing Part of CES 2019
While at The Consumer Electronic Show (CES) 2019 it was easy to get lost in a barrage of gadgets, drones, TV Displays and speakers that light up. Lots of vendors had some sort of gadget or enhancement to last years gadget to make someone want to buy the next version (#typical).
However, the big buzz in the Telecom industry seems to be the impending arrival of 5G and everyone in an industry related seemed to tout some sort of 5G enabled device in the pipeline. But when asked what and where 5G is, there was a lot of different answers being thrown back at any one asking.
VRMA Vendor Recap
If you follow our social media, you’d know that we attended the Vacation Rental Management Association International Show (VRMA) this year and had an excellent time at the trade show MGM Grand in Las Vegas.
One of our favorite parts of the trade show was getting to meet the excellent vendors who were exhibiting at the show alongside us. Everything from towels to property management systems, there was a vendor for just about everything. It should come as no surprise, though, that the vendors we were particularly interested in were those with WiFi enabled tech.
VRMA Attendee Recap
We attended the Vacation Rental Management Association International Show (VRMA) this year and had an excellent time at the trade show MGM Grand in Las Vegas. Being our first time attending and exhibiting, we really weren’t too sure what to expect. Here we explain the top 3 pillars that we took away from our current and potential customers at this show:
SolutionInc Supports Airports Council International Event
Rarely have I been to a conference with so many diverse global attendees as there was in Halifax last week for the Airports Council International (ACI) Customer Excellence Global Summit. Countries from 6 of the 7 continents were in attendance – no one from Antarctica surprisingly – to learn about delivering great customer satisfaction, share ideas, and to celebrate those airports that received very high Airport Service Quality (ASQ) scores. As I learned at this event, ASQ scores are determined by polling airport travelers and asking them about their experiences and satisfaction.
FHA 2018: another great event. For those unfamiliar, that’s the Foodnhotelasia, Asia’s premiere bi-annual industry trade show. There is lots of activity happening in the technology scene that is heavy on user experience. I very quickly noticed data analytics (think dashboards), self-service, surveys, and end-user connectivity are key drivers for growth. All these growth areas focus on gaining personal insight to our customer’s experience. This gives us the ability to know where we shop, where we eat, and where we play. All with the click of a button, and all with the ability to self-serve. And what is one thing that everyone needs and, in many cases, is willing to give you their information for? WiFi access.
The Network Is Sexy Again
Cisco Connect 2018 was a welcomed event after a 2 year hiatus in Halifax. Held at the new Halifax Convention Center, it was a chance to re-connect and discover what’s new in the world of network technologies.