What is Managed Wi-Fi and Why Does It Matter?

Have you ever heard the term “Managed Wi-Fi”? If so, you may be wondering what exactly it is, and if not, you need to know more about it and why it matters. 

What Is Managed Wi-Fi?

Managed Wi-Fi is an outsourced wireless network that allows residents, guests, or customers to connect to the Internet via multiple access points throughout a building, ensuring property-wide access. It’s a cloud-based technology, meaning the service providers manage, control, and troubleshoot a business or property’s Wi-Fi remotely, removing the need for an on-site IT department to manage a building’s Wi-Fi network.

For a business, having efficient and reliable Wi-Fi is a necessity and not a luxury. Due to the prevalence of Wi-Fi, most devices do not include an Ethernet port. As a result, reliable Wi-Fi is a must for your business.

Perhaps an easier way of grasping the concept of managed Wi-Fi is to first define unmanaged Wi-Fi. This is what internet users are most familiar with – using access points (typically from a router in-home or at a business) to browse and use the internet. These access points (either from home to home or from business to business) are not connected and are, therefore, considered unmanaged.

Downsides to Unmanaged Wi-Fi

Unmanaged access points lose their internet signal as you move away from them. However, your device remains connected to that weakened access point until the signal is lost completely.

At this point, your device will begin to search for another, closer access point. It is important to note that even as your device approaches a newer, stronger signal, it will remain connected to the original access point because a signal is still being received. The effect of this leads to slow-loading and interrupted internet connectivity.

How Does Managed Wi-Fi Work?

Not all managed Wi-Fi’s are the same. Some providers drop off a box or appliance and expect you or your IT department to figure out how to set it up correctly. This is frighteningly common in our industry, which is why we at SolutionInc chose to stand out by either setting everything up for our customers or walking them through every step of the way.

SolutionInc’s managed Wi-Fi system automatically swaps your device’s connection to the access point with the best signal throughout a property. This becomes very beneficial in a home or office setting and among property amenity areas, such as a pool, gym, or clubhouse. Your device will never lose its signal.

Additionally, there are important key features in choosing SolutionInc’s managed Wi-Fi system:

  • Our solution alleviates the risk of your technology becoming outdated.
  • We actively manage your Wi-Fi, so onsite IT support is not needed to ensure the solution is installed, deployed, and monitored.
  • Our managed Wi-Fi service ensures scalability, allowing growth not to be inhibited by a network’s connectivity capabilities.

Top Benefits of SolutionInc’s Managed Wi-Fi

1Our Managed Wi-Fi is Cost-Effective

Having managed Wi-Fi for a business significantly reduces operational costs. Since we manage your Wi-Fi, you don’t need to waste resources to establish infrastructure. 

SolutionInc’s managed Wi-Fi also reduces operational expenditures. It removes the scope of management, upgrading, resource allocation, software support, and so much more.

2. Enables Business Scalability

Technology is constantly changing and upgrading. With that, so are businesses. As a business owner, it’s a big challenge to scale technological support with the company as it requires a complete overhaul of current systems. 

With managed Wi-Fi, businesses can change plans and requirements as and when they please. This means that their technology requirements are no longer holding them back. All a company has to do is reach out to its service provider to upgrade its current systems.

3. Increases Overall Productivity

Having SolutionInc’s managed Wi-Fi service removes the cumbersome and time-consuming burden, so owners and managers can focus on growing their businesses. You can dedicate more time to support requests within the organization rather than spending it on managing, monitoring, and upgrading individual Wi-Fi systems.

4. Detailed Reporting and Monitoring

An essential benefit of SolutionInc’s managed Wi-Fi service is gaining insights into your business’s network utilization. Our managed Wi-Fi products have the tools to control all your access points from a single controller. This is highly beneficial and convenient as it allows you to oversee all your business locations’ wireless performance via a straightforward interface. 

SolutionInc’s network management tools also include firewalls and gateway controllers to understand which business applications and users consume the most bandwidth. 

5. Enhances Customer Experience

SolutionInc’s managed Wi-Fi service provides a seamless experience for internal and external customers of a business. Employees won’t struggle with connectivity, and business owners can restrict or allow network usage and access.

Similarly, our managed Wi-Fi solution provides easy access within minutes for an external customer. The process is often hassle-free, and there’s no threat to network security.

6. Access to Technical Support

With technology, there are bound to be glitches, and SolutionInc is always there to help your business. We provide 24/7, multi-lingual first-level (end-user) support service for public access connectivity and general usage inquiries. This service is available by toll-free telephone (1-800 number) or email. Your users have an easy-to-access and knowledgeable support line, and you have none of the worries. 

7. Managed Wi-Fi is More Secure

Whether you like it or not, if your company’s network isn’t secure or has poor security configurations, it won’t be very long until it gets hacked. According to research from the University of Maryland, a hacker could attack computers with internet access every 39 seconds. This means that the next hacker attack may have already occurred by the time you get back to your computer from a quick bathroom break.

Hackers and cybercrimes are why having a managed Wi-Fi provider, in terms of security, is a better option than an internal IT department. These security professionals are experienced, certified, and know how to set up the most secure networks and admin controls. They can also authenticate connections and observe networks for potential attacks, making it more difficult for hackers to breach your network.

From encryption, tracking of users and devices, intrusion detection, and more, managed Wi-Fi is key to enhancing company security.

Contact the experts at SolutionInc to ensure your managed Wi-Fi network is set up and running properly. Experience the piece of mind of knowing that someone is actively protecting your network.

We also offer 24/7/365 helpdesk technical support, where you will speak to an actual person to ensure everything is working as it should.

Matt Corkum
Matt Corkum